E-Government
Postgraduate Courses
OA5311 : E-Government
| Code | OA5311 |
|---|---|
| Department | SED - Institute Development Policy Management |
| Tutor(s) | Heeks, Dr Richard |
| Semester | 1 |
| Credits | 15 |
| Timetable | |
| Teaching Methods | Teaching and learning will be centred around ten two-hour sessions plus three two-hour tutorials. The main two-hour sessions will use a mix of lecturer presentation, group discussion, and case study analysis. There will be an opportunity to hear and debate with a guest lecturer, speaking from experience on one of the key themes of the course unit. Group presentations will provide an opportunity to apply ideas and frameworks derived from other sessions in the course unit. Tutorial meetings will be used to reinforce key concepts within the unit, and to relate those concepts to specific study fellow experience of ICTs in the public sector in developing/transitional economies. |
| Information | |
| Assessment | 3000 word essay (70%) Group presentation of 3 or 4 (30%) |
| Course url | |
| Aims | The need for this course unit arises from the growing use of information and communication technologies (ICTs) in the public sector, and from the growing exposure of study fellows to this phenomenon, as managers, professionals, consultants or clients of the public sector. The unit aims to explore different components of e-government, but places these within an organisational and environmental context that seeks particularly to take account of drivers to public sector reform, key stakeholders, and national differences. It builds on the University's research strengths in e-government; specifically the joint IDPM-MBS Manchester Centre for eGovernment. |
| Objectives | On completion of this unit successful students will be able to:· describe the main components of e-government and place those components into a broader socio-political framework· examine the potential benefits of, and constraints faced by key e-government projects· apply critical frameworks to analyse both e-government case studies and their own experience of ICTs in the public sector· analyse the relationship between e-government and public sector reform· compare different country experiences of e-government· construct a critical presentation on an aspect of e-government |
| Course Content | 1. The Public Sector Context. 2. Theme 1, Service Delivery: National and Local Projects 3. Theme 1, Service Delivery: BPR and CRM 4. Theme 1, Service Delivery: Partnering and Sourcing 5. Guest Speaker 6. Theme 2, Citizen Links: Accountability 7. Theme 2, Citizen Links: eDemocracy 8. Theme 3, Social Development: Communities 9. Theme 3, Social Development: Inequality and the Digital Divide 10. Group Presentations |
| Preliminary reading | Osborne, D. & Gaebler, T. (1992) Reinventing Government, Addison-Wesley, Reading, MABellamy, C. & Taylor, J. (1998) Governing in the Information Age, Open University Press, BuckinghamHeeks, R.B. (ed) (2001) Reinventing Government in the Information Age, Routledge, LondonFountain, J. (2001) Building a Virtual State, Brooking Institution Press, Washington, DCCase studies to be provided via Web CT from: www.govtech.net; www.kable.co.uk; www.ctg.albany.edu; www.egov4dev.org |
| Keywords | E-government |
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