Global E-Government, 2005
Executive SummaryIn this report, I present the fifth annual update on global e-government. Using a detailed analysis of 1,797 government websites in 198 different nations undertaken during Summer, 2005, I chart the variations that exist across regions and countries, and discuss the pace at which e-government is unfolding around the world.
In looking at electronic government from 2001 to 2005, I find that progress is being made, albeit at an incremental pace. Governments are showing steady progress on several important dimensions, but not major leaps forward. On several key indicators, e-government performance is edging up. However, movement forward has not been more extensive in some areas because budget, bureaucratic, and institutional forces have limited the extent to which the public sector has incorporated technology into their mission.
Among the significant findings of the research are:
1) 19 percent of government websites offer services that are fully executable online.
2) 89 percent of websites this year provide access to publications and 53 percent have links to databases.
3) 18 percent (up from 14 percent in 2004) show privacy policies, while 10 percent have security policies (up from 8 percent in 2004).
4) 19 percent of government websites have some form of disability access, meaning access for persons with disabilities, up from 14 percent in 2004.
5) Countries vary enormously in their overall e-government performance based on our analysis. The most highly ranked nations include Taiwan, Singapore, United States, Hong Kong, China, Canada, Germany, Australia, and Ireland.
6) There are major differences in e-government performance based on region of the world. In general, countries in North America score the highest, followed by Asia, Western Europe, Pacific Ocean Islands, Middle East, Eastern Europe, South America, Russia and Central Asia, Central America, and Africa.
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