Saturday, July 15, 2006

ICEG 2006: MINI-TRACKS

Evaluating e-Government
Chair: Dr Mila Gascó, International Institute on Governance of Catalonia, Spain


Mila Gascó

Although e-Government initiatives have been widely carried out all over the world, the results they are attaining are partial, heterogeneous and unbalanced. The expected impacts on transparency, accountability, effectiveness and efficiency in relation to service delivery, internal modernization or citizen participation, to name only a few examples, have been different depending on the geographical context and the public administration level considered.

It is therefore time to come to a halt and to take stock of what has been done and how, as well as of what has worked and what has not and why. Although some efforts at evaluation have already been undertaken, there are still many questions remaining unanswered. This mini-track welcomes conceptual and empirical submissions on the topic of e-government evaluation that cover issues such as quantitative versus qualitative evaluation techniques, website analysis versus e-government citizen perception evaluations, comparative e-government evaluations and benchmarking, or e-government evaluation difficulties and barriers.

For Mini Track Submission details - click here:

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