From E-Government to Good Governance and from Good Governance to Development... The Arab world in the global E-Government readiness report 2005 Arab E-government

On-line Reports

1999

• OECD: Impact of the Emerging Information Society on the Policy Development Process and Democratic Quality

2000

• European Commission: e-Europe 2002 Action Plan

2001

• Accenture: Governments Closing Gap between Political Rhetoric and e-Government Reality
• Booz Allen and Hamilton: e-Government - What is the Impact on Responsible Leadership? Excerpts from a Panel Discussion at the World Economic Forum
• Booz Allen and Hamilton: e-Government Maturity Model: From Assessment to Action
• Inside Politics: Global e-Government Survey
• OECD: PUMA Policy Brief No. 8. The Hidden Threat to e-Government: Avoiding Large Government IT Failures
• OECD: PUMA Policy Brief No 9. Government of the Future

2002

• Accenture: e-Government Leadership – Realizing the Vision
• Booz Allen Hamilton: The World's Most Effective Policies for the e-Economy
• CIO Council: Value Measuring Methodology: How-to-Guide
• Journal of Human Development: Measuring the Technology Achievement of Nations and the Capacity to Participate in the Network Age
• European Commission: Web-based Survey on Electronic Public Services in Europe - First Measurement
• European Commission: Web-based Survey on Electronic Public Services in Europe - Second Measurement
• European Commission: e-Europe Benchmarking Report
• European Commission: Communication from the Commission on e-Europe 2005: An Information Society for All
• InfoDev and the Centre for Democracy and Technology: The e-Government Handbook
• Inside Politics: Global e-Government Report
• Pacific Council on International Policy: Roadmap for e-Government in the Developing World: 10 Questions e-Government Leaders Should Ask Themselves
• UNPEDA/ASPA: Benchmarking e-Government: A Global Perspective

2003

• Accenture: e-Government Leadership: Engaging the Customer
• Australian Government Information Management Office: e-Government Benefits Study
• CID: The Networked Readiness of Nations
• CID: The Networked Readiness Index: Measuring the Preparedness of Nations for the Networked World
• Commonwealth Centre for e-Governance: The Changing Role of the Citizen in the e-Governance and e-Democracy Equation
• DTI: Business in the Information Age, International Benchmarking Study
• Economist Intelligence Unit: The 2003 e-Readiness Rankings: A White Paper from the Economist Intelligence Unit
• European Commission: Online Availability of Public Services: How is Europe Progressing? Web-based Survey on Electronic Public Services - Report of the Fourth Measurement
• European Commission: Top of the Web 2003 – Survey on Quality and Usage of Public e-Services
• European Commission: Communication from the Commission on the Role of e-Government for Europe's Future
• European Commission: e-Government in Europe: The State of Affairs
• Inside Politics: Global e-Government Report
• International Telecommunications Union : World Telecommunication Development Report 2003: Access Indicators for the Information Society. 7th edition - Executive Summary
• National Electronic Commerce Co-ordinating Council: Maximising Revenues and Saving Costs through e-Government: Success Stories in the Public Sector
• OECD: Challenges for e-Government Development
• OECD: The e-Government Imperative
• OECD: Policy Brief: Checklist for e-Government Leaders
• RAND: Benchmarking e-Government in Europe and the U.S
• Socitm: Managing e-Government – A Discussion Paper
• The e-Governance Institute and the Global e-Policy e-Government Institute: Digital Governance in Municipalities Worldwide - An Assessment of Municipal Web Sites Throughout the World
• TNS: Government Online: An International Perspective
• UN: World Public Sector Report: e-Government at the Crossroads
• UN: Global e-Government Readiness Report: Towards Access for Opportunity
• World Economic Forum: Crafting the Environment for Networked Readiness

2004

• Accenture: e-Government Leadership: High Performance, Maximum Value
• Economist Intelligence Unit: The 2004 e-Readiness Rankings: A White Paper from the Economist Intelligence Unit
• Economist Intelligence Unit: e-Government in Central Europe: Rethinking Public Administration
• EJISDC: e-Government for Developing Countries: Opportunities and Challenges
• ESOMAR: Government Online: A Multi Country Study of e-Government Usage
• EUPAN: Does e-Government Pay Off?
• EUPAN: Key Principles of Interoperability Architecture
• European Commission: Online Availability of Public Services: How is Europe Progressing? Web based Survey on Electronic Public Services - Report of the Fifth Measurement
• European Commission: Top of the Web 2004 - User Satisfaction and Usage Survey of e-Government Services
• e-Europe e-Government Subgroup: CoBrA Recommendations on e-Government Beyond 2005
• European Commission: Communication from the Commission on the Challenges for the European Information Society beyond 2005
• European Commission: e-Europe Progress Report
• European Commission: European Interoperability Framework for Pan- European e-Government
• European Commission: Connecting Europe at High Speed – National Broadband Strategies
• European Commission: e-Europe 2005: an Update
• European Commission: e-Europe 2005: Mid Term Review
• Inside Politics: Global e-Government Report
• Ministry of Economic Affairs: Rethinking the European ICT Agenda: Ten ICT Breakthroughs for Reaching Lisbon Goals
• UN: Global e-Government Readiness Report: Towards Access for Opportunity
• Vodafone: The European Union and its e-Government Development Policy
• European Commission: e-Government in the EU in the next decade: the vision and key challenges

2005

• Accenture: Leadership in Customer Service: New Expectations, New Experiences
• Economist Intelligence Unit: The 2005 e-Readiness Rankings: A White Paper from the Economist Intelligence Unit
• European Commission: e-Government in the Member States of the European Union
• European Commission: Communication from the Commission on i2010 – A European Information Society for Growth and Employment
• SAP: e-Europe 2005: A Study of the Alignment of the New Member States and the Candidate Countries
• UNDESA: Understanding Knowledge Societies
• World Bank: e-Strategies Monitoring and Evaluation Toolkit
• European Commission:Study in Stakeholder Requirements for pan-European e-Government Services
• UNDESA: Global e-Government Readiness Report 2005: from e-Government to e-Inclusion