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Breaking Barriers to e-Government

e-government

Breaking Barriers to e-Government

Overcoming obstacles to improving European public services

www.egovbarriers.org

Funded by the European Commission
Led by the Oxford Internet Institute, Oxford University

The European Commission is funding a three year project, starting in January 2005, to investigate the legal, organisational, technological and other barriers to expanding effective eGovernment services using the Internet and other electronic information and communication technologies. The study will identify and explore key issues that can constrain eGovernment growth, drawing on real-life case studies. This rich data source will be analysed to define possible initiatives at a European level to overcome such obstacles, including best practice recommendations.

The project is led by the Oxford Internet Institute (OII), a multidisciplinary department at the University of Oxford studying the Internet and society. Its project partners are: gov3, a leading UK-based eGovernment consultancy, and legal experts at the Universities of Tilburg (Netherlands), Namur (Belgium) and Murcia (Spain).

Achieving the Main Objectives

In order to help break barriers to eGovernment, the study will:

• create awareness of potential eGovernment legal and regulatory constraints, with a particular focus on aspects relevant at the European level;
• build a rich and informative online inventory of all significant issues that are, or can become, obstacles to eGovernment take-up;
• analyse and assess how such issues affect eGovernment advancement, particularly in relation to organisational and technological aspects;
• define and develop clear views on possible productive initiatives and solutions with a European dimension to overcome barriers to eGovernment growth;
• collect relevant eGovernment cases and use them to create an eGovernment Good Practice Framework; and
• engage a broad group of legal experts and eGovernment practitioners through a comprehensive outreach and consultation programme.

Outreach and Consultation

The Breaking Barriers to eGovernment project will encourage productive participation from as many stakeholders as possible in EU Member states through a comprehensive outreach and consultation programme, including plans to:

• establish and manage a multidisciplinary and authoritative eGovernment Legal & Regulatory Aspects Working Group;
• develop a Website to support activities and disseminate outputs of the project team and working group;
• organise meetings with public administrations from the Member States, the research community, industry, the Commission and other relevant actors;
• exchange information and collaborate in discussions and data analyses to further the study's overall aim of advancing eGovernment in Europe.

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