Where E-Government works in the Arab world
In Dubai, the government two years ago launched two new IT certification programmes the 'eCitizen' and the 'eEmployee'. These certification programmes are aimed at increasing computer and Internet literacy, among government employees and citizens of Dubai.In a drive to make Dubai a knowledge-based economy and the region's digital hub, Dubai Government is making efforts to ensure that government and citizens are conversant by deploying e-services in all spheres of life. Dubai e-government is a model in the Middle East, and has led the way in developing Dubai's IT infrastructure.
Through the two new certification programmes - 'eCitizen' and 'eEmployee' - the government has set a target of conducting 70 per cent of its services through the Internet by 2005, delivering more than 600 e-services to residents.
A key lesson to learn is that Dubai e-government programme is a partnership with the country's leading private training centres and universities, to ensure the highest standards in the delivery of the two programs.
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