From E-Government to Good Governance and from Good Governance to Development... The Arab world in the global E-Government readiness report 2005 Arab E-government

INSTITUTE FOR DEVELOPMENT POLICY AND MANAGEMENT

Senior Lecturer
BA MA Cambridge, MPhil Leicester, PhD Open
Room 8.21
e-mail: richard.heeks@manchester.ac.uk
phone: +44(0)161-2752870 (ext.52870)

Research Interests

Information systems; e-governance; knowledge management; information resource management; information technology industries; small enterprise development; trade and industrial policy.

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Country Experience

Brunei, China, India, Jordan, Kenya, Malaysia, Nepal, Nigeria, South Africa.

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Recent Publications

• (forthcoming) Implementing and Managing eGovernment: An International Text, Sage Publications, London.
• 2005 'eGovernment as a carrier of context', Journal of Public Policy, Vol 25(1) pp51-74
• 2004 'Facing in, facing out: information technology production policy in India from the 1960s to the 1990s', Information Technology Policy, pp276-303
• 2004 'A Profile of Nigeria's Software Industry', IDPM Development Informatics Working Paper no.21
• 2004 'ICT Initiatives, Women and Work in Developing Countries: Reinforcing or Changing Gender Inequalities in South India?' IDPM Development Informatics Working Paper no.20
• 2004 'eCommerce for Small Enterprise Development: A Handbook for Enterprise Support Agencies in Uganda', (with R Duncombe, R Kintu and B Nakangu)
• 2004 'eCommerce for Small Enterprise Development: A Handbook for Entrepreneurs in Uganda', (with R Duncombe, R Kintu and B Nakangu)
• 2004 'Romania's hardware and software industry: building information technology policy and capabilities in a transitional economy', Information Technology Policy, pp320-338
• 2003 'eGovernment in Africa: Promise and Practice', Information Polity, 7(2-3), pp 97-114.
• 2003 Uncertainty and Coordination in Global Software Projects: A UK/India-Centred Case Study, IDPM Development Informatics Working Paper no.17 (with S.-Y. Lai & B. Nicholson).
• 2003 Knowledge and Learning in Online Communities in Development: A Social Capital Perspective, IDPM Development Informatics Working Paper no.16 (with S. Cummings & M. Huysman).
• 2003 Ethical Trade: Issues in the Regulation of Global Supply Chains, Centre on Regulation and Competition Working Paper no.53 (with R. Duncombe).
• 2003 Most eGovernment-for-Development Projects Fail: How Can Risks be Reduced? IDPM i-Government Working Paper no.14.
• 2003 Bridging the Information Divide, IDPM, University of Manchester, UK & NCPAG, University of the Philippines (with E. Alampay & P.P.A. Soliva).
• 2002 ‘Information Systems and Developing Countries: Failure, Success and Local Improvisations’, in The Information Society, Vol 18(2), pp 101-112.
• 2002 ‘Citizen Access and the Use of Government Data: Understanding the Barriers’, in J Kisielnicki (ed), Organizations in Virtual Communities, IRM Press, Hershey, PA.
• 2002 ‘i-Development not e-Development’, in Journal of International Development, Vol 14(1), pp 1-12.
• 2001 ‘Synching or Sinking: Global Software Outsourcing Relationships’, in IEEE Software, March/April, pp 54-61 (with S Krishna, B Nicholson and S Sahay).
• 2001 Information, Technology and Small Enterprise: A Handbook for Enterprise Support Agencies in Developing Countries, IDPM, Manchester (with R Duncombe).
• 2001 ‘Information Systems and Public Sector Reform in the Third World’, in W McCourt and M Minogue (eds), The Internationalisation of Public Management: Reinventing the Third World State, Edward Elgar, Cheltenham

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