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DED's new eServices receive overwhelming response

The IT Division at the Department of Economic Development (DED) announced that the nine new eServices launched recently on its website have received huge response from customers.

The initiative is part of DED's commitment towards implementing eGovernment policies and is specially created to boost efficiency of operation and productivity. Company Lookup service registered most customer queries - 1038, followed by Transaction Status (1004), Business Set up Simulator (871), Search Trade Names (731), Activity Search (641), Number of Licenses per Person Report (583), License Renewal Cost Estimator (462), Fines for a License Report (231) and Sales and Promotions service (119).

'DED's mission is to expand the scope of businesses in Dubai and the new eServices shows the success of our endeavor. Our initiative would contribute to fulfilling Dubai's aspirations of becoming an e-driven economy,' said Sultan Ali Lootah, Director of IT Division at DED. 'DED is always on the lookout to improve and upgrade its IT system which will help boost the customer service standards of the entire department,' added Lootah.

Since the launch of the new e-services www.dubaided.gov.ae/eservices, the number of on-line visitors clocked 6169 from the UAE; 272 from Saudi Arabia and 216 from the USA.

'With the new initiative we are positioning Dubai as an international business hub in the Middle East and the application of eServices creates a direct and interactive link to this vast business community,' added Lootah.

The new eServices will benefit potential investors seeking information to set up businesses in Dubai, owners of small and medium sized enterprises and public relations officers.

More online services will be available on the website in the next few months offering primarily GROs (Government Relationship Officers) and company owners the opportunity to handle transactions online. Six more releases are expected to be launched in the coming months.

Mr Sultan Ali Lootah, Director of the IT Division at the Department of Economic Development.
Mr Sultan Ali Lootah, Director of the IT Division at the Department of Economic Development.

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