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International Programmes
This page provides links to other countries' e-government resources.
It includes information about people's perceptions and use of government websites.
Links to international e-government programmes are also included.
Country Resources
Australia
Transforming Government,
Volume 2: Enhanced Productivity. Case studies of the benefits of e-government.
www.agimo.gov.au/publications/2005/04/enhancing_prodcutivity
The user experience of government online: recommendations for a citizen-centric future.
The Hiser Group, December 2002.
www.egov.vic.gov.au/pdfs/HiserUsabilityReport.pdf
E-government Benefits Study, National Office for the Information Economy,
Australia, April 2003
www.agimo.gov.au/publications/2003/03/e-govt_benefits_study
Future Challenges for E-government in Australia, including Community Collaboration;
Multi-channel Delivery; Collective Accountability;
Privacy and Legal issues; Accessibility; Value and Evaluation; and Organisational and Management issues. 2004.
www.agimo.gov.au/publications/2004/05/egovt_challenges
Better Services, Better Government. Australian Government Information Management Office, November 2002.
This strategy maps out the next phase of the federal government's drive to move from placing government information and services online to more comprehensive and integrated application of new technologies to government information, service delivery and administration.
www.agimo.gov.au/publications/2002/11/bsbg
Miscellaneous reports from Victorian government
www.egov.vic.gov.au/Victoria/StrategiesPoliciesandReports/Reports/reportsvic.htm
Canada
Citizens First 3 – Canadian report on how citizens’ perceive services their government provides. The Institute for Citizen-Centred Service & The Institute of Public Administration of Canada, January 2003.
www.iccs-isac.org/eng/cf-02.htm
United Kingdom
Why ICT? The role of ICT in Public Services by Alexandra Jones and Laura Willliams, The Work Foundation, March 2005
www.theworkfoundation.com/pdf/52387_Adobe%20Report.pdf
SmartGov: Renewing Electronic Government for Improved Service Delivery by Noah Curthoys and James Crabtree
www.theworkfoundation.com/research/isociety/smartgov_main.jsp
Enabling a Digitally United Kingdom: A Framework for Action, UK Cabinet Office, 2004
www.cabinetoffice.gov.uk/reports/digital/index.html
USA
Pew Internet & American Life Project report: How Americans get in touch with e-government. July 2003.www.pewinternet.org/PPF/r/128/report_display.html
The Rise of the E-Citizen: How People Use Government Agencies' Web Sites. April 2002.www.pewinternet.org/PPF/r/57/report_display.html
The New Egovernment Equation: Ease, Engagement, Privacy & Protection. Hart-Teeter on behalf of the Council for Excellence in Government and Accenture. April 2003www.excelgov.org/usermedia/images/uploads/PDFs/egovpoll2003.pdf
Global
Europe
Other Global Resources
Brown University report on global e-government. September 2003.
www.insidepolitics.org/policyreports.html
SIBIS (Statistical Indicators Benchmarking the Information Society)www.empirica.biz/sibis/index.htm
OECD E-government Project Website
http://webdomino1.oecd.org/COMNET/PUM/egovproweb.nsf
OECD Report: The E-government Imperative. 2003.
www1.worldbank.org/publicsector/egov/E-GovernmentImperative.pdf
Accenture report: eGovernment Leadership: High Performance, Maximum Value. May 2004
http://accenture.ca/xd/xd.html?xd=insights%5Cinsi_egov42.xml
United Nations World Public Sector Report 2003: E-government at the Crossroads
www.unpan.org/dpepa_worldpareport.html
Charting and Bridging Digital Divides: Comparing Socio-economic, Gender, Life Stage, and Rural-Urban Internet Access and Use in Eight Countries. University of Toronto, Canada, October 2003
http://topics.developmentgateway.org/e-government/rc/ItemDetail.do~357838
International E-government programmes
Australian Government Information Management Office
www.agimo.gov.au/
Victoria (Australia) eGovernment Resource Centre
www.egov.vic.gov.au/
Office of E-government, Western Australia
www.egov.dpc.wa.gov.au/index.cfm?fuseaction=home.welcome
Italy
www.innovazione.gov.it/eng/egovernment/index.shtml
Korea
www.ipc.go.kr/ipceng/index.jsp
The Netherlands
www.elo.nl/elo/english/egov/index.jsp
Singapore
www.egov.gov.sg/
UK E-government Unit
http://e-government.cabinetoffice.gov.uk/Home/Homepage/fs/en
USA E-Government Initiatives
http://www.whitehouse.gov/omb/egov/index2.html
posted by Unknown @ 3:23 AM
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