GLOBAL E-GOVERNMENT
Executive SummaryIn the fast globalizing world economy of today, governments the world over are
recognizing the importance of ICT in development. An increasing number of egovernment
initiatives are being employed to improve the delivery of public services
to the people, and to tap the potential synergy from the interaction between new
technologies, an educated population and an enabling environment for the
attainment of knowledge-based economies.
The new imperative of development is to employ ICT applications across the board
for creation of economic opportunities and human development. It is not a matter
of choosing between traditional programs to further health, education or ICT but
choosing the most effective way for ICTs to help in the delivery of development goals. If
disparities are to be removed in the collective global march towards a knowledge
society, free access to information and knowledge must become a way of life for all.
Drawing upon the United Nations Millennium Development Framework, this year’s
UN Global E-Government Readiness Report 2004 comprises two parts. Part I
presents the UN Global E-Government Readiness Survey 2004 while Part II of the
Report presents a special focus on what constitutes disparity in access to ICT.
The UN Global E-Government Readiness Survey 2004
The E-Government Readiness Survey 2004 assesses more than 50,000 features of Egovernment
websites of the 191 UN Member States to ascertain how willing and
ready the governments around the world are to employ the opportunities offered by
ICT to improve the access, and quality, of basic social services to the people for
sustainable human development. Employing a statistical model for the measurement
of digitized services, the UN E-Government Readiness Survey 2004 assesses the
public sector e-government initiatives of Member States according to a weighted
average composite index of e readiness based on website assessment,
telecommunication infrastructure and human resource endowment.
According to the e-government readiness rankings the United States of America
(0.913) is the world leader followed by Denmark (0.904), the United Kingdom
(0.885) and Sweden (0.874). The United States, as also North America, led the world
ranking for delivering information and services through the Internet combined with
the infrastructure needed to dispense them, followed by Denmark, the United
Kingdom, Sweden and the Republic of Korea. Estonia, Malta and Chile were also
among the top 25 e-ready countries. As a region, Europe followed North America,
while South-Central Asia and Africa brought up the last.
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